Care Rights Navigator

For California families

When getting the help your family needs feels overwhelming, you don’t have to figure it all out alone.

When you receive a confusing notice, disagree with a decision, or aren’t sure what to do next, Care Rights Navigator helps you understand your options, prepare for important conversations, and take the next step with confidence.

CRN start screen: “Let’s figure out what you need help with”, listing IHSS, Regional Center, School and IEP, and Hearings and Appeals
CRN case screen with a Next Step card: Add your county notice
Coming soon to iPhoneSee how it works

Care Rights Navigator is coming soon to iPhone. App screens show a fictional sample case.

  • Understand what you can do nextPlain-language guidance for your situation.
  • Keep important information organizedBring notices, documents, and supporting evidence together.
  • Feel more prepared to speak upGet ready for assessments, meetings, hearings, and important conversations.
  • Stored on your iPhone, not our servers
  • No account to create

How CRN helps

From a confusing notice to a clearer next step.

Whether you’re starting with a letter, preparing for an assessment, or trying to resolve a service problem, CRN helps you work through the information and prepare for what comes next.

  1. Tell us what’s happening.

    Start with the situation you’re facing, whether it’s an upcoming meeting, a change in care needs, or a decision you disagree with.

    CRN screen asking “What’s happening right now?” with four choices for an IHSS case

  2. Make sense of the situation.

    Answer a few questions and, when helpful, add a notice or document so CRN can provide more relevant guidance.

    CRN case screen with a Next Step card inviting you to add your county notice

  3. Understand your next steps.

    See practical guidance based on the information you’ve provided, with opportunities to correct or update your case.

    CRN case screen for a sample IEP case, with guidance, a “Not quite right? Review your situation” option and a Next Step

  4. Keep everything together.

    Organize important documents, notes, and supporting evidence in one place.

    CRN Documents screen listing letters from the agency and an assessment report
    CRN Evidence screen listing two exhibits ready to build into an evidence packet

  5. Prepare for what comes next.

    Get ready for conversations, meetings, requests, or hearings with the information you’ve gathered.

    CRN Case screen showing where the case stands, a Next Step to review your strongest support, and key dates

Every family’s situation is different, so what you see in CRN depends on what you tell it. App screens show a fictional sample case.

Four California programs

Support for the programs your family depends on.

Different programs have different rules and processes. CRN helps you understand what may apply to your situation and prepare for the steps ahead.

IHSS

When care needs change, or the hours don’t seem right.

Preparing for an assessment? Concerned about a reduction in hours? CRN helps you understand the IHSS process, document care needs, and prepare for your next conversation or appeal.

CRN case screen for a sample IHSS case
Regional Center

When the services your family needs aren’t coming together.

Whether you’re preparing for an IPP meeting, requesting support, or following up on a service that hasn’t been provided, CRN helps you organize the facts and understand possible next steps.

CRN case screen for a sample Regional Center case
CDSS Fair Hearing

When you disagree with a decision.

Received a notice you don’t agree with? CRN helps you understand the hearing process, keep track of important dates, and prepare the information you may need to present your case.

CRN case screen for a sample CDSS Fair Hearing case
IEP

When you want to make sure your child’s educational needs are heard.

From preparing for an IEP meeting to addressing disagreements about services, CRN helps you organize concerns, understand the process, and prepare to advocate for your child.

CRN case screen for a sample IEP case

More about each program

Privacy

Your family’s information deserves to be treated with care.

Your case information is stored on your iPhone, not on MntraAI’s servers. You decide when to share documents or information with others. The app has no CRN account, no advertising, and no third-party analytics.

On your iPhone

Everything you enter, import, or scan is stored in the app on your phone. When CRN reads a document, that happens on your phone too.

  • Your cases, people, and dates
  • Notices, scans, and photos
  • Notes, evidence, and drafts

Only when you choose

Information leaves the app when you share, export, print, or email something yourself. Links to agency websites open in your browser.

Apple handles subscriptions

Apple processes purchases and subscriptions. CRN learns whether your subscription is active, not your payment details, and your case is not part of that.

If you use iCloud Backup or back up your iPhone to a computer, Apple’s backups can include the app’s data. You control those backups, and you can delete a single case, or everything, from inside the app.

Read the Privacy Policy

Things to keep in mind

Information, not legal advice

CRN isn’t a law firm, and using it doesn’t create an attorney-client relationship.

You decide what gets sent

CRN doesn’t file requests or appeals, or contact any agency, for you.

Check dates against your notice

Dates in CRN are a guide. Your notice and the agency have the final word.

Care Rights Navigator. Understand. Prepare. Advocate.

When you’re ready to take the next step, CRN can help you prepare.

Care Rights Navigator is coming soon to iPhone.

Coming soon to iPhone

Questions? Visit Support.